What you will learn in 5 days training course?

5 Days PYA GUEST Program Introduction to Interior Training for Super Yachts


Overview:

This five-days intensive course is guaranteed to teach you all you need to know to get you started in the yachting industry. You will get a clear overview of back of service, front of house, laundry, crew etiquette, administration and human resources. By the end of the course, you will be able to accurately interpreting exactly what your owner or charter guests want by assessing the situation thanks to your training.

3 Days – GUEST Yacht Interior Introduction Module

Day 1 – Introduction to yachting industry

  • Introduction to yachting industry
  • Basic Seamanship and terminology
  • Life on a yacht
  • Departments and hierarchy
  • Role of the interior department and crew
  • Guidelines for your job search
  • Personal presentation
  • Communication skills
  • Safety on yacht – STCW95
  • First Aid
  • Preventing pollution – Marpoll
  • Knots for fenders
  • Title and forms of address
  • Cultural Differences & Religious Influences

Day 2 – Housekeeping

  • Expectations of standards
  • Pre-guest checklist
  • Guest on / Guest off checklist
  • Super Yacht cleaning
  • Cleaning
    • Standards onboard
    • Supplies
    • Detail clean / regular clean
    • Rosters / schedules
    • Cleaning felinar and light candle
  • Cabin & Public area’s cleaning
    • How to detail
    • Checklist
    • Cleaning caddy
    • Importance of eye for detail
    • Speed
  • Yacht Interior surface & do’s and don’t
    • Wood finishes and veneers
    • Marble
    • Ceramics
    • Polished Materials
    • Object d’Art
  • Bed making – Do’s and don’ts
  • Introduction to Wardrobe Management
  • Yacht Interior Fabrics & do’s and dont’s
  • Different types, care and handling, particularly:
    • Bed Linens
    • Curtain fabrics
    • Wall fabrics
    • Silk
    • Carpet
  • Unusual materials and fabrics
  • Flower arrangement
  • Sewing

Day 3 – Laundry

  • Laundry labels and what they mean
  • Crew & Guest laundry
  • Stain treating
  • Correct use and routine maintenance of the washing machine
  • Correct use and routine maintenance of the tumble drier, especially the importance of cleaning the filters.
  • Correct use & routine maintenance of the Iron
  • Ironing, folding and presenting laundry garments.
  • Correct way to treat
    • Linen
    • Cotton
    • Wool
    • Silk
    • Polyester/mixed

1 Day – GUEST Basic Food Service Module

Day 4 – Service – The Basics of Food Service:

  • The definition of good service
  • How to achieve excellence
  • Styles of service and what influences the choice of style
  • Table etiquette
  • Understanding your menu and working with your chef
  • Table settings
  • Understanding Menus
  • Table Settings & Napkin Folding
  • Equipment
  • Preparation for service
  • Order of service
  • Order of clearance
  • Breakfast
  • Morning Tea/Coffee
  • Lunch
  • BBQ
  • Afternoon Tea
  • Canapés
  • Dinner
  • Cheese Service/Finger food service/Canapes

1 Day – GUEST Introduction Wine, Bartending & Mixology Module

Day 5 – Areas that are covered over the last day

  • Cocktail & Mixology
  • Barista
  • Wine and Cigars
  • The Wine Regions
  • The Grapes
  • Reading a Label
  • How Wine is Made
  • Wine Tasting
  • Wine Service
  • Wine Storage
  • Fortified Wines
  • The Spirits
  • The Equipment
  • The Glasses
  • Taking Orders & Pouring Drinks
  • Drink Service
  • The Elements of a Cocktail
  • How to Mix and Taste
  • Cocktail Presentation
  • Cocktail Service
  • CV Sample & Interview for your next job on yachting industry